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1 OUR RESPONSIBILITY

Our responsibilities as a global Group

Claranova operates in a complex and ever-changing environment, in which business and social issues are interconnected and constantly evolving.

It is our responsibility as a global Group to ensure that our activities always meet the highest ethical standards in every country where we operate.

Claranova continues to implement its anti-corruption program. After finalizing its mapping of corruption and influence peddling risks, the Group went on to finalize its anti-corruption Code of Conduct and internal Whistleblowing system.

At the same time, Claranova attaches great importance to the protection of personal data. Compliance and protection of the personal data of its customers and employees are implemented by the Group in all its subsidiaries.

2 OUR COMMITMENTS
2 OUR COMMITMENTS
president

Our ethical approach starts with our teams constantly upholding the Group’s standards of respect, loyalty, integrity, and transparency.

Eric Gareau, CEO

Claranova’s Slavery and human trafficking statement

This statement is made on behalf of the Claranova group (the “Group”) regarding the steps taken within the Group to prevent modern slavery and human trafficking from occurring in our own operations and supply chains.

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Claranova’s Code of Conduct 

The Code of Conduct sets out the Group’s policy for preventing and fighting corruption and influence-peddling.

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Whistleblower’s reporting procedure

The Claranova whistleblower policy is designed to establish a system within Claranova and its affiliates PlanetArt, Avanquest and myDevices, to enable personnel to report serious suspected wrongdoings within the Group and organize the collection and verification of all such reports.

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3 WHISTLEBLOWER

Whistleblower’s reporting procedure

The Claranova whistleblower policy is designed to establish a system within Claranova and its affiliates PlanetArt, Avanquest and myDevices, to enable personnel to report serious suspected wrongdoings within the Group and organize the collection and verification of all such reports.

Whistleblowers play an essential role in exposing fraud, corruption, unauthorized use of funds, mismanagement, criminal offenses, dangers to health and the environment and other wrongdoing that threatens integrity, both financially and morally.

Any member of the Staff is therefore entitled to send an Alert (the “Reporting Party”), provided that the purpose of the Alert is to report one or more of the following:

  • a crime or an offence;
  • a clear and serious breach of laws or regulations;
  • a serious and manifest violation of an international commitment regularly ratified or approved by your company’s country of origin;
  • a behavior or situations contrary to Claranova’s Code of Conduct concerning corruption and influence peddling; or
  • any threat or serious detriment to the corporate interest of any company of the Group.

The Whistleblower Policy is not intended to replace your employer’s regular information and reporting lines (notably through your HR department) but is intended as an additional mechanism for the reporting of suspected serious wrongdoing through a dedicated, secured and confidential channel. This Policy does not replace any other specific complaints procedure already in place with your employer.

Claranova offers you the secure platform of the independent publisher Whistleblower Software ApS to make your report.

This secure, independent information system records and encrypts all information transmitted, in compliance with all confidentiality rules. All those involved in the processing of an alert are required to respect confidentiality and will treat the alert with the utmost rigor. It is essential to exercise this right to alert responsibly, without defamation or abuse. Any abuse of this tool may lead to prosecution and/or sanctions.

Access the reporting platform