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01 OUR APPROACH

A new strategic and sustainable dynamic for the Group

At Claranova, social responsibility is an integral part of our transformation strategy. We are committed to a long-term approach that combines economic performance, positive social impact, and respect for the environment.

This momentum is built around a comprehensive and structured ESG roadmap, marked by five-year targets:

  • responsible governance ensuring ethics, transparency and data protection;
  • a strong social commitment to skills development, diversity and safety in the workplace, as well as a stimulating working environment;
  • a pragmatic environmental trajectory to reduce our greenhouse gas emissions, improve energy efficiency, and promote recycling and product circularity.

This approach illustrates our commitment to ensuring meaningful growth for the Group by rallying all our employees around a unifying project. It also reflects our belief that a sustainable business depends on aligning its strategic vision with the challenges faced by its sector and the expectations of its stakeholders.

Our vision: acting responsibly, above and beyond our CSR objectives, to positively impact society and the environment.

Challenges and perspectives

As the Group gradually ramps up its CSR approach, Claranova has defined several priorities: 

Anti-corruption measures: Claranova has continued to implement its program designed to combat corruption. After completing its corruption and influence peddling risk map, the Group has adopted its Code of Conduct and implemented an internal whistleblowing system, in line with the recommendations of the French Anti-Corruption Agency (AFA).

Double materiality assessment: Claranova Group finalized its double materiality analysis, anticipating one of the major prerequisites of the CSRD. Claranova has considered the entire spectrum of issues applicable to all sectors, as well as material sector-specificissues listed by SASB (Sustainability Accounting Standards Board) for the software & IT and e-commerce sectors, sector-specific issues and issues arising from the Group’s CSR risk mapping.

Carbon footprint: Claranova has carried out its carbon assessment, covering scopes 1, 2 and 3. Drawing on a variety of sources (accounting reports, sector averages, extrapolated data, data from suppliers and service providers), this assessment enabled the Group to identify its main sources of emissions, as well as the initial levers for action.

Climate roadmap: the Group is developing a climate roadmap to be published in FY 2024‑2025. This roadmap will consequently focus priority on these main sources of emissions, by introducing, for example:

  • stricter supplier selection criteria, particularly in terms of carbon footprint, in the Group’s purchasing policy;
  • consumer awareness campaigns on the impact of their purchases;
  • the gradual replacement of road and/or air freight by rail or river freight, and the decarbonization of the last mile;
  • strengthening energy-saving programs and the purchase of renewable electricity.

A transparent and responsible marketing approach: The Group wishes to formalize all the existing initiatives through a dedicated policy and a training program for its teams to maintain an exemplary level of compliance. In this way, Claranova ensures its compliance with current regulations, while maintaining a transparent and responsible marketing approach.

03 Word from the CEO
03 Word from the CEO
president

We initiated a major strategic transformation this year, refocusing our activities on SaaS software publishing. The new direction brings greater clarity, improved consistency, and renewed agility to the Group. In the area of ESG, we are following the same approach with the publication of our first sustainability report in accordance with the CSRD directive. This pivotal step marks the acceleration of our ESG approach and firmly establishes sustainability at the heart of our corporate strategy.

Eric Gareau, Chief Executive Officer
04 OUR FOCUS

Strong growth and high societal expectations

The Group’s responsibilities as a corporate citizen broaden with its increase in scope and the growing expectations of its stakeholders: Claranova supports its growth by applying a structured approach to Group CSR based on the respect of three guiding principles: 

icone Being a responsible employer

The Claranova Group can only succeed with the support of all the employees of its subsidiaries. Its employees are in consequence among its most valuable assets. Claranova is committed to helping men and women fulfill their potential by actively participating in the company’s corporate project. Our employees are the driving force behind the Group’s success.

icone Making a positive difference

Claranova facilitates access to technologies by offering solutions that combine innovation and ease of use. The Group strives to have a positive impact on society through the quality of its solutions and the services it provides.

icone Managing the environmental impact

Claranova monitors the environmental impact of its activities on a daily basis. The Group encourages the development of solutions that optimize the use of resources and gives preference to partners committed to limiting the environmental impact of their services.

October 30, 2025

Group Sustainability Report 2024-2025

First Sustainability Statement in accordance with the CSRD Directive

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October 31, 2024

Non-financial statement 2023-2024

Our FY 2023-2024 NFS provides a detailed overview of the Group’s CSR initiatives.

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October 9, 2024

Greenly awards Claranova its Gold level for Carbon Footprint

Download the October 9, 2024 press release 

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